Returns & Exchanges

We want you to be fully satisfied with your vintage camera gear; if your purchase doesn't meet your expectations, we offer a 14-day return window for most film equipment and accessories. Please ensure all items are returned in their original condition with all included packaging and documentation.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and a brief explanation of why you wish to return or exchange your item.

• 2.
  Prepare the Package

  Carefully pack your camera or gear in its original box, ensuring all lenses, straps, and manuals are included to avoid restocking fees.

• 3.
  Ship to Brooklyn

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location for secure transit back to our studio.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition and functionality, we will process your refund or ship your exchange within 3-5 business days.